1. Application for connection

The application should be submitted with attachments that need to be prepared in advance. The attachments do not need to be authenticated; it is sufficient to provide data from publicly available sources, such as online sources. Gas consumers share the payment of eligible costs of the distribution system operator associated with the connection of an offtake point to the distribution system.

If you are a property owner, attach to the application:

• a copy of the title to property or of other document proving the relationship to the property (i.e. purchase agreement, donation agreement, application for registration of the right of ownership in the land register with the stamp of the relevant land registry administration, etc.);
• a copy of the cadastral map.

If you are not a property owner, attach to the application:

• the consent of the owner, joint owner or property administrator for applicants applying on their own behalf;
• the power of attorney of the owner for applicants applying on behalf of the owner.

To facilitate calculating the estimated amount of natural gas consumption, the company's website features a natural gas consumption calculator (only in Slovak).

Filing an application for connection

An application for connection to the distribution system of the company SPP – distribúcia, a. s., may be filed:

• electronically (only in Slovak);
• by post to SPP – distribúcia, a. s., Mlynské nivy 44/b, 825 11 Bratislava;
• in person at the customer office.

A detailed description and also an instructional video (only in Slovak) can be found on the website of SPP – distribúcia, a. s., explaining in a user-friendly way the process of getting connected. 

For breaching the rules applicable to connecting to the distribution system, the following sanctions apply:

• Failure to pay the fee

SPP – distribúcia, a. s. will stop processing the application. The customer is informed of this fact by a letter or email.

• Failure to produce a signed agreement within the set deadline

The draft agreement will expire. To get connected, the applicant will have to submit a new application and pay the applicable fee. SPP – distribúcia, a.s. will return only a part of the paid fee.

• Failure to apply for the installation of a meter during the period of validity of the agreement

The agreement will terminate when the period of its validity expires. To get connected, the applicant will have to submit a new application and pay the applicable fee. Upon the applicant's request, SPP – distribúcia, a. s. will return only a part of the paid fee. The validity of the agreement may be extended by 12 months based on an amendment to the agreement.

2. Contact details of the distribution system operator

All information regarding getting connected is published in Slovak on the website of the company SPP – distribúcia, a. s. (only in Slovak). Applicants have the following options to contact SPP – distribúcia, a. s.:

• By telephone – customer helpline 0850 269 269 (workdays from 7.30 a.m. to 6.00 p.m.);
• In person – at the customer office (only in Slovak);
• By email at: pripajanie@distribuciaplynu.sk.

List of gas suppliers (only in Slovak).

3. Frequently asked questions

Frequently asked questions and answers are published at the website of SPP – distribúcia, a. s. (only in Slovak).