The central portal of public administration


Before contacting the Central customer service

Technical support

We recommend that you read the information published in the "Technical support" section above, or user guide, video guides, manuals or the most frequently asked questions, which may be useful in case you are unable to deal with the situation when using the services or other functionalities of the portal.

User Guide
Published user guides, manuals and instructions for solving model situations on the portal.

Frequently asked questions and answers
FAQ contain a list of topics related to the information published and the most frequently asked questions.


In this section you will find the installation elements and drivers needed for the proper functioning of the applications on the portal.

Direct assistance through the Central customer service

Feel free to contact Central customer service in case of any possible issues dealing with e-services, data mailboxes or content displaying of the Central portal.

Phone Number: + 421 2 35 803 083

Central customer service operators are available during workdays, from Mondays to Fridays from 8.00 a.m. to 6.00 p.m. and on Wednesdays from 8.00 a.m. till 9.00 p.m.

At any other period of time you can let us know about your problems, comments, questions and suggestions by filling in our Contact Form.

It is essential to fill in all the required fields of the form for us to receive your request. If your preferred choice is to get answer by email you receive a confirmation message with the number identifying your request to your e-mail address. In case you prefer to be reached by phone, please fill in your phone number. You can edit your requests through Contact Form even if they were already sent. After making sure your data is correct and sending us the form, the number of your request will be displayed on the website.